Our lecture keynote last week was John Devine who is the COO of Threadneedle and previously a vice president at Merrill Lynch. It was a superb talk very engaging and eye opening as I had always thought as the COO as an operations role.
Highlights
- Treat your boss as a partner you are a team
- Your personal values need to match the organisational values
- Recognise and use opportunity
- Manage conflict or it will destroy you
- Healthy conflict (challenge and debate) is a good thing
- Don’t hide from your mistakes, accept them and deal with them
- Be open and honest with people
What does a COO do?
- Day-to-day operations
- Strategic development
- Everything!
What are typical COO traits?
- Understanding of organisational context and business cycles
- Broad business understanding
- Credible (must have had previous success)
- The ability to get things done
- Understanding of organisational dynamics
- Clear messages
- Vision
- Direction
- Decisions
- Manages conflict within organisation
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Tags: coo, leadership, operations
This entry was posted on Wednesday, October 13th, 2010 at 4:12 pm and is filed under General.You can trackback from your own site.
Hi John. Seem to have lost contact with you. If you are still at Threadneedle please let me know. I would love to hear from you. Julie