Quick ways to improve your ecommerce store

Most of us have a lot of experience using online stores, if you combine that knowledge by listening to your online customer’s feedback or watching them use your online store there are a few themes that start to emerge. If you are looking for quick wins to make your ecommerce store more effective try focusing […]

The most important ecommerce success metrics

Investment in ecommerce is one area that does not seem to have been affected by the downturn in the economy.  Many companies are investing their reduced budgets online as it can be one of the best ways to increase sales with comparatively little investment. I have built many ecommerce sites from the ground up over […]

The four stages of IT architecture maturity

The MIT Sloan Center for Information Systems Research developed a capability maturity model that defines four stages of architecture maturity. Each stage involves organisational learning about how to apply IT and business process discipline as strategic capabilities. As companies move through each stage they can realise benefits rangin from reduced IT operating costs to greater strategic […]

Traditional approaches to venture capital by GPs in Europe and the USA

My Private Equity elective coursework was one of the most enjoyable so far. Traditional approaches to venture capital by GPs in Europe and the USA. I have a lot of interest in venture capital and private equity so it was really fun to research the European and US investment returns data in more detail. Executive […]

How to scale professional service firms

Introduction My latest report attempts to identify common factors that influence scaling in professional service firms (PSF). The sample draws from small and medium (up to 100 people), UK-based firms who deliver services to UK clients.  We interviewed a sample of professional service firms using a structured list of interview questions and this data was then […]

How to describe and create a business model

Business models fascinate me; how businesses define, reinvent or change their business model is one of the most interesting parts of business strategy. I recently read an article called Reinventing Your Business Model by Mark W. Johnson, Clayton M. Christensen, and Henning Kagermann, which in my opinion had an interesting approach to describing a business model. What is a […]

Managing Successful Programmes (MSP) foundation and practitioner exams

This week I have had an intensive training course to prepare me for my MSP practitioner exams. To start with I had 15 hours of pre-work to complete which included reading the MSP manual, practicing some mock exam questions and reading the syllabus. As the manual is over 290 pages needless to say this took more than […]

If you don’t want your unprofitable customers someone else will

I am back at lectures today for the start of the second year of my MBA. I am now studying my electives and I have chosen a strategy/ technology track which is where my interests lie. Today I am starting “Strategies for Fast Track Venturing”, which from the course outline is to study theories and techniques […]

ECCO A/S – Global value chain management case study

My operations management coursework was based on the ECCO A/S – Global Value Chain Management case study which is an interesting paper on ECCO A/S (ECCO) who have been very successful in the footwear industry by focusing on production technology and assuring quality by maintaining full control of the entire value chain from “cow to shoe.”. ECCO […]

Do you adapt or redesign your business model for the Internet?

I follow mma, which for those of you that do not know it is a very new sport that has only been popular for about 10 years. After watching UFC 134 at the weekend it dawned on me that its development has a lot in common with the Internet which is a relatively new technology . In mma […]